We are one of the biggest translation companies in Southern Europe.
Years of experience, satisfied customers, ISO certifications, and awards from independent bodies such as the CSA are what make us stand out.
Mission, vision, and values
We are a translation agency based in Barcelona that contributes to the development of our clients’ local markets.
Treeloc is a Barcelona-based technical translation company with more than 15 years of experience, specialised in technology, engineering and medicine.
Although we now have a staff of over 40 employees and a network of more than 1,000 freelancers, it all began with three founding partners: Mariona Arau, Elisabet Espelt and Raül Martí. We were all translation-sector professionals with nearly 70 years of combined experience at companies like IBM, SAP and Microsoft. We still manage the company’s daily operations, and if you have any questions about us, be delighted to answer you personally.
Our translations are done by translators from across the globe who we ensure have the proper training, are native speakers in the language into which they translate and have proven experience in their fields of expertise.
Treeloc opened its doors on 2 May 2002, another time of crisis following the terrorist attacks of 9-11. Indeed, it was not the best time to launch a new business, but it ended up raining that day and we spent it setting up computers in a 70 square metre office on Paseo de Sant Joan in Barcelona. Things were much different back then, and we owners had to do everything ourselves. It was not until a year and a half later that we hired our first employee. Rafa is still with us today in our language department.
It has rained often since then, and our team and customer portfolio have both grown. As we have gotten bigger, we have looked for larger spaces to set up new departments. After having sized out of three different offices, we are now located on the main floor of Casa Francesc Carreras, a complex of three modernist buildings designed by the architect Antoni Millàs i Figuerola. It is a large office, with 450 square metres, and very well equipped. Technologically, in a few years we have gone from having a modem connected to our first Dell server to the fibre-optic connection we now enjoy. And our staff? Many people have come through treeloc and continue to do so, on many different projects, and every one of them has left their mark. They have made us who we are.
We translate your documentation, software, or marketing materials efficiently and localize them to contribute to the sale of your products and the achievement of your sales targets in said markets. Looking to the future, our goal is to continue to grow in the sector: we want to increase our portfolio of direct clients and stand out for the quality of our translations. Innovation always goes hand in hand with growth and this is why we are committed to improving our range of services with new services like transcreation.
Our business values lead us to work to high quality standards. Teamwork and team thinking, in addition to open, honest communication, have allowed us to create a close-knit team. All of this, together with the fulfillment of commitments and a high degree of technical autonomy, mean that our work prioritizes the client and is clearly results-orientated.
The Treeloc team
Our team of translators is multidisciplinary and therefore able to take on projects of any kind.
We have 45 in-house professionals with degrees in the field of translation and interpretation and a network of over 1000 external collaborators. Additionally, thanks to the diversity provided by our personnel, we have a pluralist vision that includes different approaches to the translation process and we can easily adapt your content to each cultural context.
In terms of organization, our internal team is divided into three main areas, each led by one of our three directors:
– Admin & Vendor: administration and resource teams
– Operations: project managers, linguists, and localization engineers
– New Business Development: IT and sales teams
We value the satisfaction of our employees and work to offer them the best conditions.
We’re committed to work-life balance, which is why we offer our personnel various facilities, such as flexible hours or the option to work from home. To support this flexibility, we have a VPN connection server thanks to which our in-house team can leave the office when they need to and come back to their work later; this same infrastructure allows our external team to use our internal tools.
Our 500-square meter office is located in a modernist building. Additionally, we have a large terrace and a kitchen so our team can enjoy natural light and use the kitchen facilities during their break times. We consider it essential to offer our workers a pleasant work space so they feel as comfortable as possible.
Each work station also benefits from its own, large space, as well as having a large, high-resolution monitor that allows employees to avoid issues like visual fatigue, as computers are their main work tool.
Treeloc’s Quality Policy
Treeloc has been certified in accordance with the UNE-EN ISO 9001:2008 standard (management and coordination of multilingual projects: translations, software localization and translation of technical documentation) since 2010 and the ISO 17100 standard (specific to translation companies) since 2015. It has regularly passed the corresponding annual audits and recertification processes. Since April 2020, it has also been certified in accordance with ISO 18587 (specific to the management and coordination of multilingual post-editing projects).
All three certificates are issued by Bureau Veritas.
treeloc’s quality management system has the following scope in terms of service:
Management and coordination of multilingual software and technical documentation translation and localization projects.
treeloc’s quality policy is part of our culture of excellence in our services. This means we are committed to:
- Taking the necessary actions to fulfil our mission, respecting our company values, and complying with the requirements of our quality management system. treeloc’s mission: At treeloc, we understand that our clients are the axis around which our services must revolve. For this reason, we define our mission towards our clients as follows:
- To support the development of our clients’ local markets through the sale of their products by efficiently translating their software, technical documents, and marketing materials.
- To view our clients’ localization needs as our own, in order to advise them during the appropriate stages of design and ensure that their business targets are met in the local market.
treeloc’s values: At treeloc, we hold and share a set of business values that enable us to routinely operate in accordance with common standards:
- Consensus and teamwork
- Open, honest communication
- Continuous improvement
- Client-focused, results-oriented approach
- Honoring commitments
- Proactiveness and technical autonomy
- Promoting improvements in the skills and capabilities of our treeloc team.
- Continuously making progress and improvements in the activities and services that treeloc offers clients and following up to ensure customer satisfaction.
At our company, quality management is the responsibility of all members of our team.